Terms & Conditions

Squire Performing Arts Centre (we) reserve the right to:

  • Make any alterations to the advertised programme or casting rendered necessary by unavoidable causes
  • Request any ticket holder to leave the theatre and take appropriate action to enforce this right
  • Refuse admission or eject from the venue any person that we believe is likely to cause a nuisance, disturbance or threat to other audience members, the venue or its employees

Tickets

Every member of the audience must have a valid ticket for the date and time that they are attending and be able to produce ID to support a concessionary or discounted rate

General Terms of Admission

  • Production running times are estimates until after press night has taken place
  • Production start times may vary
  • Our latecomers policy is dependent on the production. Latecomers may be asked to wait in the foyer until an appropriate moment in the performance to admit them to the auditorium. If there is no appropriate moment, or admittance will cause disruption, latecomers may be refused admission. There is a monitor in the foyer where latecomers can view the performance. No refund or exchange will be offered in this instance
  • Audience members who leave the auditorium once the performance has started may be asked to wait in the foyer until an appropriate moment in the performance to be re-admitted. If there is no appropriate moment, or admittance will cause disruption, re-admittance may be refused. There is a monitor in the foyer where the performance can be viewed. No refund or exchange will be offered in this instance
  • The use of mobile phones and other electronic devices, even when silenced, can be distracting to other audience members and the performers on stage. Mobile phones, watch alarms and other electronic devices should be switched off before entering the auditorium
  • Children under the age of four, including babes in arms, will not be admitted to the auditorium – exceptions to this rule can only be made if Squire Performing Arts Centre advertises the production as a family show suitable for young children of that age
  • Filming, photography or audio in the foyer or during a performance is strictly prohibited unless written permission has been granted by the marketing department. Squire Performing Arts Centre reserves the right to delete or destroy any such recorded material made without permission
  • Squire Performing Arts Centre may carry out general filming, sound recording or photography in or around the venue. By purchasing tickets or visiting the bar you and your party are consenting to being filmed, recorded or photographed
  • Squire Performing Arts Centre does not have a cloakroom
  • We welcome feedback at any time. Please send your comments, compliments or complaints to s.timpson@not.gdst.net 

Security and Safety

  • Abusive, anti-social or threatening behaviour of any kind towards another member of the audience or staff will result in immediate removal from the premises and may result in legal action
  • Whilst not currently standard practice, Squire Performing Arts Centre reserves the right to conduct bag searches for security purposes
  • Hot food is not permitted in the auditorium. Please remember any food/sweets in noisy wrappers may disturb the performers and other members of the audience
  • Strobe lighting, gunshots and smoke effects are sometimes used in productions; details will be posted in the foyer.